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Careers

Join us in LN Garden Hotel, Guangzhou!

We are committed to perfecting guest travel experience through constant innovation with the highest standards of hospitality. The Garden Hotel, Guangzhou offers what many professionals dream of – the opportunity to build a life-long career with global potential. We are family. We are proud of our reputation as one of the leading employers in the industry, and of our high levels of staff loyalty. We value all our colleagues, and invest heavily in staff facilities and welfare, as well as training and development.

Why join us?

  • Competitive Salary
  • Five social insurances and one housing fund
    (Pension Insurance, Occupational Injury Insurance, Medical Insurance, Unemployment Insurance, Maternity Insurance and Housing Provident funds)
  • Statutory annual leave
  • Free healthy and scrumptious meals

Current Openings

Job title Departments Requirements / Description
Asst. Director of Event Sale and Marketing Department Job duties: Responsible for lead event coordination and strategy of specific alumni events; assist in the planning and execution of logistics, as well as support, for specific college and alumni programs and events as assigned; and work on events for other campus groups as assigned.

Requirements:
  • Strong customer service orientation and interpersonal and communications skills.
  • Demonstrated effectiveness in working with a diverse population of customers and partners.
  • Strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
  • Strong organizational skills, attention to detail, and ability to work independently and with interruptions.
Sales Executive Sale and Marketing Department Job duties: Administer the sales program of the hotel and implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Marketing plan.

Requirements:
  • Good reading, writing & oral proficiency in the English language.
  • Mandarin speaking is a must.
  • Have knowledge and experiences in sales and marketing.
  • Have a keen sense of the market and a certain business network.
Reservation Clerk Sale and Marketing Department Job duties: Responsible for processing reservations by mail, telephone, fax or central reservation systems referral; processes reservations from the sales office, other hotel departments, and travel agents; know the type of rooms available as well as their location and layout; know the selling status, rates, and benefits of all packages plans; communicates reservation information to the front desk.

Requirements:
  • Good communicator – able to listen effectively to find the root cause of issues, and communicate clearly and in a friendly way to solve the issue and keep the customer happy.
  • Be able to deal with confused or irate customers. Having patience will help you stay polite, even in stressful situations.
  • Have proficient skills in MS, and data management.
  • Good reading, writing & oral proficiency in the English language.
Artist Sale and Marketing Department Job duties: Responsible in creating images that identify a product or message; develop graphics for product illustrations, logos, and websites; create designs either by hand or using computer software packages; select colors, images, text style, and layout; incorporate changes recommended by the clients into the final design; review designs for errors before printing or publishing them.

Requirements:
  • Must be proficient in computer design, with rich knowledge of photography.
  • Must have knowledge of layout principles and esthetic design concepts.
Front Desk Agent Room Division Job duties: Responsible for checking guests in and out, settling guest bills, maintaining a balanced float and reconciling all transactions at the close of a shift, and providing the highest level of hospitality to assist guests during their stay.

Requirements:
  • Willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays.
  • Have good personal presentation and interpersonal skills.
  • Reading, writing & oral proficiency in the English language.
Communication Operator Room Division Job duties: Ensure our guests are well looked after from the start; ensure that all communication channels operate flawlessly, including the hotel’s phone and paging system; provide general information about the hotel and assist callers as well as respond to emergencies by connecting to the appropriate individuals by phone or radio; act as the friendly and courteous voice of Room Service and Housekeeping Team.

Requirements:
  • Have good phone skills, ability to multitask, problem solve and have a passion for service and hospitality.
  • Team player, comfortable with computer systems as well as communicating over the telephone.
  • Have good presentation and interpersonal skills.
  • The ideal candidate will also have a pleasant voice and a positive attitude.
  • Reading, writing & oral proficiency in the English language.
Room Attendant Room Division Job duties: Responsible for the cleaning of assigned guest rooms; restock all supplies and amenities in guest rooms when necessary; contribute to our environment with a positive and friendly attitude; communicate with team members to ensure the highest level of personalized service.

Requirements:
  • Requires attention to detail and problem solving skills, as well as a passion for customer service.
  • Good personal presentation.
  • Good customer service skills.
Driver Room Division Job duties: Responsible for driving guests to locations in the local area; additionally this person will providing local information to guests.

Requirements:
  • Minimum 3 years driving experience.
  • Solid knowledge of the location, and are able to evidence professionalism and adaptability.
  • Required to hold a clean driving abstract and a driving license in good standing.
  • Good communication as well as guest contact and organization skills.
Attendant of Laundry and Public Area Room Division Job duties: Sort used linens into appropriate categories for washing; sort out stained or torn linen; retrieve folded linens and stacks or hangs clean linens as appropriate; receive and process laundry from external company; process hotel guest / residential laundry; comply with hotel’s Work Rules and Standards of Conduct as set forth in the Employee Handbook.

Requirements:
  • Ability to multitask and prioritize is also essential for this position. The ability to use all dry cleaning and pressing equipment to clean each and every guest request to hotel’s standards is required.
  • Basic computer skills are required to process and log each guest item.
  • Ability to work all shifts, weekends and holidays is ideal.
  • Have previous Laundry and Public Area experience.
  • Ability to read and follow instructions on clothing labels before processing items; ability to safely operate the dry cleaning machines and presses for both guest and employee laundry; ability to work with chemicals in a safe and proper manner.
Director of F&B Sales/F&B Sales Manager F&B Department Job duties: To identify and increase revenue streams, identify meal period weakness and improve, explore new markets and increase current market, identify product weakness and improve, increase covers, average check, and overall revenue in all outlets except for banquet, drive product cycles.

Requirements:
  • Ability to conduct analysis.
  • Possess problem solving skills.
  • A good communicator.
  • Ability to work with others.
  • Goal and result driven.
  • Has F&B operation background or Sales experience who is interested in food.
  • In touch with food trend, beverage trend, and overall market trend.
Attendant of Western and Chinese Restaurant F&B Department Job duties: Responsible for supervising the day-to-day operations for the Chinese and Western restaurants; maintain and control a high level of guest service and should anticipate and service guests needs before being asked; knowledgeable about all available menu options, beverage lists and daily specials.

Requirements:
  • Good reading, writing & oral proficiency in the English language are required for Western Restaurant.
  • Good human relations skills; cheerful/accommodating demeanor.
  • Can work efficiently and effectively in a fast paced demanding environment.
  • Have food and beverage serving experience from established restaurant/hotel.
  • Have better understanding of food knowledge.
Steward F&B Department Job duties: Responsible for the cleaning, maintenance, and sanitation of dishware, flatware, kitchen equipment, kitchen production areas, and Employee Cafeteria service and dining areas in accordance with production requirements and quality standards while maintaining a safe work environment.

Requirements:
  • Ability to operate, maintain and properly clean dishwashing machine, sinks, and floor cleaning equipment.
  • A positive and energetic demeanor.

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